Cupid Helper Admin

Team Dashboard

Monitor operator performance and automation metrics.

User	Role	Activity / Shift	Work Metrics

user@email.com

Chats Sent

Inbox Sent

Auto Replies

Sys Winks Out

Msgs In

Manual Chats Ext Chats Auto (New User) Auto (Wink) Manual Inbox Ext Inbox Msg In (Normal) Msg In (Wink) New Users Sys Winks Out

● <1m ● 1-2m ● 2-5m ● >5m ⚡ ⚡ 2-Min Auto-Reply

Grouped by day with durations

Session	Duration

⚡

Manage 2-minute and 5-minute auto-responses, template phrases, stickers, emojis, and operator audit.

2-Min Inactivity Auto-Response (Unanswered Messages)

Sends a neutral phrase + sticker/emoji when a man's message stays unanswered by operator for 2+ minutes.

Delay (sec):

ENABLED

⚡ 5-Min Auto-Response for New Men (1 Message)

Sends a re-engagement follow-up to new men who sent 1 message and stopped replying for 5+ minutes.

Delay (sec):

DISABLED

Showing 1-50 of 891 phrases

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